Shop Policy

Shipping

Processing time
The time that needs to prepare an order for shipping varies. For more details, see individual items.

Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. Seller is not responsible for delays due to customs.

Payment options

Secure options
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.

Returns & exchanges

The seller gladly accepts returns and exchanges.

  • Contact us within: 14 days of delivery
  • Ship items back within: 30 days of delivery

The seller doesn't accept cancellations but please contact us if you have any problems with your order.

The following items can't be returned or exchanged.

Because of the nature of these items, unless they arrive damaged or defective, we can't accept returns for:

  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Intentionally damaged products
  • Intimate items (for health/hygiene reasons)

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Privacy policy

Seller will only use your shipping and billing address, and contact information

  • To communicate with you about your order
  • To fulfill your order
  • For legal reasons (like paying taxes)
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